Privacy Policy
Sven Distribution Limited ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms of use http://www.svencycles.com/terms and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.svencycles.com you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Sven Distribution Limited of Unit 19, 167a Portland Road, Weymouth, Dorset, DT4 9BQ.
Information We Collect From You
We will collect and process the following data about you:
• Information you give us. This is information about you that you give us by filling in forms on our site www.svencycles.com (our site) or by corresponding with us by phone, email or otherwise. It includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, review products, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, email address and phone number, financial and credit card information, and personal description.
• Information we collect about you. With regard to each of your visits to our site we us cookies that collects certain information about the use of our website. See our cookie policy for how we use these http://www.svencycles.com/cookies/
• Information we receive from other sources. We work closely with third parties (sucgh as payment and delivery services) and we may receive information about you, such as your name, which we use to complete your order.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy http://www.svencycles.com/cookies/
Uses Made of The Information
We use information held about you in the following ways:
• Information you give to us. We will use this information:
• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
• To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
• To notify you about changes to our service;
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• Information we collect about you. We will use this information:
• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• To allow you to participate in interactive features of our service, when you choose to do so;
• As part of our efforts to keep our site safe and secure;
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
• To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
• Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of Your Information
You agree that we have the right to share your personal information with:
• Selected third parties which include delivery services, for the purposes of completing your order.
We will disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
• If Sven Distribution Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms of http://www.svencycles.com/terms or terms and conditions of sale of goods http://www.svencycles.com/terms and other agreements; or to protect the rights, property, or safety of Sven Distribution Limited our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where We Store Your Personal Data
All information you provide to us is stored on our servers. Any payment transactions will be handled by SAGE pay, who use encryption for their transactions.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@svencycles.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to Our Privacy Policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@svencycles.com.